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TELCOR Outreach Information System® v12.4.1
Lincoln, Nebraska – February 22, 2010 – TELCOR announces the release of version 12.4.1 of the Billing Information System. This version includes the release of new interface features and modules, procedure quantity processing enhancements to patient and payer billed transactions and enhancements to allow better tracking of claims that have been appealed. Other new features of the application provide the ability to hold transactions that require additional information prior to determining actual billed components and quantities and a new function to obtain financial statistics for patient and payer billed transactions.
Features of version 12.4.1 include:
- iLabBill™ – The addition of this new module allows secure Web access by patients to review the services provided by the laboratory and their current balance. Patients will be able to print a report of services performed and pay online for those services.
- Lockbox Payments – To provide the ability to retrieve lockbox payments, the billing application was enhanced to allow an inbound payment interface for patient and client account payments received from a bank. The infrastructure was developed to support the retrieval and processing of payments retrieved from a bank lockbox.
- Monitor Errors – This was enhanced to display the amount that has been estimated for each transaction. This provides the ability to prioritize high dollar transactions for user intervention and correction of errors that are preventing the transaction from being processed to a claim, statement or invoice.
- Held Transaction Workqueue – This new Workqueue was created to support the management of transactions on hold from billing to allow confirmation and/or edits of billed components due to variances in pathology and molecular testing.
- Multi-entity Single Patient Statement – New functionality was added that will allow multi-entity laboratories to produce a single patient statement regardless of each transaction’s company assignment.
- Monitor Outstanding Claims and Claims Workqueue – This was enhanced to allow searches by claim amendment status.
- Electronic Remittance – 835 processing now allows remittance to be automatically applied to transactions that cross companies if the laboratory is using multiple company features.
- Account Procedure Analysis – A new function was added to obtain financial statistics for analysis by ordered procedures or billed procedures by company, pathologist or financial class for those procedures that have been billed to an account (e.g., guarantor or payer responsibility). This analysis function allows data to be collated based upon date ranges. The types of data for review include charges, payer payments, payer adjustments and patient payments.
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